Why Choose ACAP Enterprise?

Our enterprise solutions are built to power the digital transformation of organizations across Ghana. From startups to multinational corporations, we provide scalable, secure, and reliable communication infrastructure that drives business growth.

Comprehensive Enterprise Infrastructure

Our enterprise solutions provide the backbone for modern business operations, ensuring seamless connectivity, enhanced security, and optimal performance for all your communication needs.

  • Dedicated Internet Access (DIA)
  • MPLS VPN / SD-WAN Solutions
  • Cloud Telephony & IP PBX
  • VoIP & SIP Trunking
  • Managed Network Services
  • 24/7 Enterprise Support
Enterprise Inquiry
Enterprise Solutions

Enterprise Solutions Portfolio

Dedicated Internet Access

High-speed, dedicated internet connections with guaranteed bandwidth and 99.9% uptime SLA for mission-critical business operations.

  • Speeds up to 10 Gbps
  • Guaranteed Bandwidth
  • 99.9% Uptime SLA
  • 24/7 Monitoring

MPLS VPN Networks

Secure, private networks connecting multiple business locations with guaranteed quality of service and traffic prioritization.

  • Site-to-Site Connectivity
  • Traffic Prioritization
  • End-to-End Security
  • Scalable Architecture

Cloud Telephony

Modern cloud-based phone systems with advanced features like call forwarding, voicemail, and conference calling.

  • IP PBX Systems
  • Call Management
  • Conference Calling
  • Mobile Integration

Managed Network Services

Complete network management including monitoring, maintenance, security, and optimization handled by our expert team.

  • 24/7 Network Monitoring
  • Proactive Maintenance
  • Security Management
  • Performance Optimization

SD-WAN Solutions

Software-defined wide area networks providing intelligent traffic routing, improved performance, and cost optimization.

  • Intelligent Routing
  • Load Balancing
  • Cost Optimization
  • Centralized Management

VoIP & SIP Trunking

Voice over IP solutions with SIP trunking for cost-effective, scalable voice communications across your organization.

  • Cost-Effective Calls
  • Scalable Solutions
  • Advanced Features
  • International Calling

Dedicated Internet Access (DIA)

Dedicated Internet Access provides your business with exclusive, guaranteed bandwidth connections that are not shared with other users. This ensures consistent performance, low latency, and high reliability for mission-critical applications.

Key Benefits

  • Guaranteed Bandwidth: Your allocated bandwidth is exclusively yours, ensuring consistent performance
  • Low Latency: Direct connections with minimal network hops for faster response times
  • High Reliability: 99.9% uptime SLA with redundant infrastructure
  • Scalability: Easy bandwidth upgrades as your business grows
  • Security: Enhanced security with dedicated connections

Technical Specifications

Bandwidth Options: 10 Mbps to 10 Gbps
Uptime SLA: 99.9%
Latency: < 10ms
Support: 24/7
DIA Network Architecture
Enterprise
Dedicated Fiber
Core Network
Internet
Global Internet
MPLS VPN Network
HQ
Branch 1
Branch 2
Branch 3
MPLS Core

MPLS VPN / SD-WAN Solutions

Our MPLS VPN and SD-WAN solutions provide secure, reliable connectivity between multiple business locations with intelligent traffic management and cost optimization.

MPLS VPN Features

  • Private Network: Secure, isolated network paths for your data
  • Quality of Service: Traffic prioritization for critical applications
  • Scalability: Easy addition of new sites and users
  • Reliability: Built-in redundancy and failover capabilities

SD-WAN Benefits

  • Intelligent Routing: Automatic traffic optimization across multiple links
  • Cost Optimization: Mix of broadband and dedicated connections
  • Centralized Management: Single dashboard for all network management
  • Application Awareness: Traffic prioritization based on application needs

Cloud Telephony & IP PBX

Modern cloud-based phone systems that replace traditional PBX hardware with flexible, feature-rich solutions hosted in the cloud. Perfect for businesses looking to reduce costs while enhancing communication capabilities.

Key Features

  • Auto-Attendant: Professional call routing and greetings
  • Call Forwarding: Route calls to any device or location
  • Voicemail to Email: Receive voicemails as email attachments
  • Conference Calling: Multi-party conference capabilities
  • Mobile Integration: Use your business number on mobile devices
  • Call Analytics: Detailed reporting and call statistics

System Capabilities

Users: 5 - 1000+
Concurrent Calls: Unlimited
Uptime: 99.99%
Setup Time: 24-48 hours
Cloud PBX Architecture
Cloud PBX
Desk Phone
Soft Phone
Conference
Mobile App
SIP Trunking Architecture
IP PBX
SIP Trunk
SIP Gateway
PSTN
Public Network

VoIP & SIP Trunking

Voice over IP (VoIP) and Session Initiation Protocol (SIP) trunking solutions that enable cost-effective voice communications over your existing data network infrastructure.

VoIP Benefits

  • Cost Savings: Up to 60% reduction in call costs
  • Scalability: Easy addition of new lines and features
  • Advanced Features: Call recording, analytics, and integration
  • Mobility: Use your business number anywhere
  • Integration: Seamless integration with CRM and business applications

SIP Trunking Features

  • Multiple Channels: Handle multiple concurrent calls
  • Geographic Flexibility: Local numbers for any location
  • Disaster Recovery: Automatic failover capabilities
  • Quality of Service: Prioritized voice traffic

Managed Network Services

Comprehensive network management services that handle all aspects of your network infrastructure, from monitoring and maintenance to security and optimization, allowing you to focus on your core business.

Service Components

  • 24/7 Network Monitoring: Real-time monitoring of all network devices and connections
  • Proactive Maintenance: Preventive maintenance to avoid downtime
  • Security Management: Firewall management, threat detection, and security updates
  • Performance Optimization: Continuous optimization for maximum efficiency
  • Backup & Recovery: Automated backup and disaster recovery solutions
  • Change Management: Controlled implementation of network changes

Service Levels

Response Time: 15 minutes
Resolution Time: 4 hours
Uptime Guarantee: 99.9%
Support Hours: 24/7
Managed Services Dashboard
NOC Center
Router
Switch
Firewall
Server
24/7 Support Structure
Customer
Support Request
Support Desk
L1 Support
L2 Support
L3 Support

24/7 Enterprise Support

Round-the-clock technical support with dedicated account managers and priority response times. Our enterprise support team ensures your business operations remain uninterrupted with rapid issue resolution.

Support Tiers

  • Level 1: Basic troubleshooting and issue classification
  • Level 2: Advanced technical support and problem resolution
  • Level 3: Expert-level support for complex issues
  • Account Management: Dedicated account managers for enterprise clients

Support Features

  • Multiple Channels: Phone, email, chat, and ticket system
  • Priority Response: Faster response times for critical issues
  • Escalation Process: Automatic escalation for urgent matters
  • Regular Reviews: Monthly service reviews and performance reports
  • Proactive Monitoring: 24/7 monitoring with automated alerts

Response Times

Critical Issues: 15 minutes
High Priority: 1 hour
Medium Priority: 4 hours
Low Priority: 24 hours

Enterprise Plans

Business Starter

GH₵ 2,000 /month
  • 100 Mbps DIA
  • 5 IP Addresses
  • Basic Support
  • 99.5% Uptime SLA
  • Email Support
Get Quote

Enterprise Premium

GH₵ 15,000 /month
  • 1 Gbps DIA
  • Unlimited IPs
  • Dedicated Support
  • 99.99% Uptime SLA
  • 24/7 Support
  • Full MPLS Network
Get Quote

Success Stories

Banking Case Study

Leading Bank in Ghana

Banking & Finance

Needed secure, high-speed connectivity across 50+ branches with 99.99% uptime for critical banking operations.

MPLS VPN Network 1 Gbps DIA 24/7 Monitoring

Results:

  • 99.99% uptime achieved
  • 50% reduction in connectivity costs
  • Enhanced security compliance
Manufacturing Case Study

Manufacturing Company

Manufacturing

Required reliable internet for ERP systems, video conferencing, and cloud applications across multiple facilities.

SD-WAN Solution 500 Mbps DIA Cloud Integration

Results:

  • 40% improvement in network performance
  • Seamless cloud migration
  • Reduced operational costs

Enterprise Features

Enterprise Security

Advanced security protocols including firewalls, DDoS protection, and encrypted connections to protect your business data.

Scalability

Flexible solutions that grow with your business, from small offices to large multi-location enterprises.

24/7 Support

Round-the-clock technical support with dedicated account managers and priority response times.

Performance Monitoring

Real-time monitoring and reporting with detailed analytics to optimize your network performance.

SLA Guarantees

Service Level Agreements with guaranteed uptime, response times, and resolution commitments.

Dedicated Team

Assigned account managers and technical specialists who understand your business requirements.

Implementation Process

1

Discovery & Assessment

Our team analyzes your current infrastructure and business requirements to design the optimal solution.

2

Solution Design

We create a detailed technical design and implementation plan tailored to your specific needs.

3

Implementation

Our certified engineers implement the solution with minimal disruption to your business operations.

4

Testing & Optimization

Comprehensive testing ensures optimal performance and security before going live.

5

Go-Live & Support

Seamless transition to production with ongoing support and monitoring services.

Ready to Transform Your Business?

Let our enterprise solutions team help you build the perfect telecommunications infrastructure for your organization.